Multi-Agent Autonomous Support & Workflow Automation System
Autonomous multi-agent orchestration and n8n workflow automation system streamlining support interactions and verification processes.
Business Challenge
High volume of manual support tickets and multi-step customer verification workflows across CRM/ERP systems creating operational bottlenecks and slow resolution times
Solution Delivered
Engineered an autonomous multi-agent orchestration pipeline using LangGraph, n8n, GPT-4o, and PostgreSQL with cross-database lookups, automated CRM/ERP synchronization, deterministic guardrails, and self-correcting tool invocations
Outcomes Achieved
Automated 12,000+ monthly support interactions and three complex customer verification workflows, saving over 180 manual hours per month while maintaining 99.4% accuracy.
Measurable Business Outcome
Automated 12,000+ monthly support interactions and 3 customer verification workflows; saved 180+ manual hours per month with 99.4% accuracy.