Process AutomationTelecommunications 6/23/2026
Production MLOps solution for customer churn prediction
End-to-end churn prediction service with 23 REST API endpoints, auto-retraining, manual labeling, and role-based access contro
Hours Automated
3
Cost Savings
Currency not specified
Revenue Impact
Currency not specified
Business Challenge
Business needed to predict customer churn at scale with ability to retrain models as new data arrives.
Solution Delivered
Built a complete production service with CatBoost model achieving 96% recall, 23 REST API endpoints, automated retraining pipeline, manual labeling system, role-based access (admin/user/dashboard), and interactive Streamlit dashboard for business insights
Outcomes Achieved
Achieved 96% recall on churn prediction Automated retraining eliminates manual model updates 23 REST API endpoints with full access control
Measurable Business Outcome
96% recall on churn prediction; automated retraining eliminates manual effort
Business Outcome Categories
Revenue GrowthCost ReductionProductivity ImprovementAI Performance Improvement