WhatsApp Clinic Automation System with 5 n8n Workflows
Built a 5-workflow WhatsApp automation system for a clinic using n8n, Gemini, GreenAPI, Supabase, and Lovable. The system handles patient intake, appointment booking, reminders, follow-ups, and FAQ responses end to end.
Business Challenge
The clinic managed all patient communication manually via phone and WhatsApp. Staff handled appointment scheduling, reminders, and basic inquiries by hand, creating bottlenecks during peak hours and causing missed follow-ups.
Solution Delivered
Deployed 5 connected n8n workflows: patient intake form processing, appointment confirmation via WhatsApp, automated reminders 24 hours before appointments, post-visit follow-up messages, and an AI-powered FAQ bot using Gemini. Frontend built on Lovable with Supabase as the database backend.
Outcomes Achieved
Fully automated the patient communication cycle from intake to post-visit follow-up. Eliminated manual reminder sending and reduced missed appointments through timely automated notifications.
Measurable Business Outcome
Automated 5 distinct patient communication workflows, reducing manual staff intervention across the full appointment lifecycle from intake to post-visit follow-up.