Chapter 01
The Business Challenge
The business situation the organisation faced before the project began.
Consulting with students requires both consultant and student to have time to discuss about study in Malaysia. If they either consultant or student are busy, the student may forget or decide that the company is not stable.
Chapter 03
How the Solution Was Delivered
Discovery, design, development, testing and rollout — the journey, not the tooling.
- 1Developing an AI agent that will learn everything about study in Malaysia
- 2Upload to its database all required information
- 3Test if the agent is giving correct outputs
- 4Make AI agent to organize meetings with the students
Business Impact
Business Outcomes & Impact
The measurable outcomes recorded on this AI Case Study — with the story behind them.
Hours Automated
2K
Cost Savings
Currency not specified
Revenue Impact
Currency not specified
Measurable Business Outcome
Stable and quick communication helps company to increase their amount of clients from 20% to 70%.
Business Outcome Categories
Cost ReductionProductivity ImprovementTime SavingsEmployee ExperienceAI Performance ImprovementKnowledge ManagementQuality ImprovementComplianceCustomer ExperienceRevenue Growth
The story behind the numbers
Stable and quick replies to students' messages improves their reputation and increases the chances of student to decide to move to the real person consulting session.